EXPERIENCE: AMG is a team of established professional practitioners that have held operational and financial accountable executive positions across all sectors of the industry.
METHODOLOGY: We have worked together as a team for more than a decade, having developed and applied a consistent methodology, covering the breadth of requirements for any airline business to succeed.
HOLISTIC SOLUTIONS: Our multi-disciplinary experience, skills and expertise have a span of application that covers the full range of business disciplines in aviation in all parts of the world.
CREDIBILITY: The team have earned the credibility and industry respect that enables us to embed sustainable innovative solutions.
Rigas Doganis has acted as a consultant and strategy advisor to airlines, airports and governments around the world. He has served as a non-executive director of EasyJet, for 9 years till the end of 2014, and of South African Airways. He was previously Chairman and CEO of Olympic Airways, the Greek national airline and implemented a successful turnaround plan. He sat on the Board of Hyderabad Airport in India for nine years and is Chairman of the European Aviation Club in Brussels.
He was Professor and Head of Air Transport at Cranfield University from 1990 to 1997 and is now a Visiting Professor there. He was Visiting Professor in Airline Management at the Asian School of Management in Manila.
Among Rigas’ numerous publications are three books “Flying Off Course: Airline Economics and Marketing”, “The Airline Business” and “The Airport Business”, translated into Spanish, Mandarin and Japanese
Peter is an experienced Chief Executive of airlines and a Chair and Non-Executive Director of customer and business services companies, fostering and protecting shareholder value.
Serving as CEO of five companies and as Board Director for more than 30 years. Currently the Chairman of Airlink, a former elected Member of IATA’s Board of Directors, his achievements include:
A results-oriented Airline Director and Big 4 Chartered Accountant with senior FTSE250 and IPO experience, underpinned by a demonstrated track record leading change in airlines and travel companies across a wide range of disciplines and in different geographical environments. He has a proven expertise driving efficiency, productivity and change with a particular knowledge of dealing with restructuring in a cash constrained environment.
Robert served as Board member and Interim CFO for CityJet DAC; Group Finance Director for Monarch Holdings a diversified travel group (turnover £1bn) including Monarch Airline, Cosmos Holidays and Monarch Aircraft Engineering, overseeing a turnaround from losses of £50m to profitability; CFO for British Midland, Group Financial Controller for Easyjet during its transition from 12 aircraft unquoted business to 140 aircraft FTSE 250 plc with annual turnover of £1.8bn and 5,500 staff.
Robert holds and MA Honours in Geography from Jesus College, Cambridge University.
Justin has over 36 years of aviation industry experience, holding senior positions in aircraft maintenance, design and production engineering, airworthiness certification, safety regulation, CAMO, and asset management.
Justin served as COO for the launch of SalamAir, playing an instrumental role in aircraft acquisition and the achievement of the AOC. He has delivered a number of EU based airline cost reduction and re-engineering programs encompassing strategic analysis and workload/capacity alignment, workforce optimisation, rationalising maintenance check content and efficiency. Justin was Founding Director of the AVISA Group of companies including AVISA UK, AVISA Gulf and aeroDAC. The group employs over 40 staff and are leading providers of CAMO and Part 21 DOA and POA services.
Justin holds a BEng Honours in Aerospace Engineering, is a Member of the RAeS, an Incorporated Engineer, a member of the BAAC and is a trained Quality and project Management specialist. He has over 9 years’ experience as a Senior Regulator and is a multi-type rated aircraft engineer on a wide range of fixed wing aircraft, and serves as aviation expert in both the London High Court and International Court of Arbitration.
With over 20 years in the aviation industry, Ben has a track record of commercial leadership in challenging international environments across the industry. Ben first started on the Graduate Fast Track program at British Airways and held senior positions across the airline including Duty Manager at Heathrow T1, launching the ‘Global Explorer’ with Qantas and USAir, merging two French airlines to launch Air Liberté, and launching e-ticket globally.
Ben has since launched, grown, and implemented turnarounds of award winning airlines, including serving as CCO of SalamAir, launching Oman’s first low cost carrier from start up to first Commercial flight; Director France for Eastern Airways winning and negotiating regional PSO routes; Restructuring the Commercial division of Air Malta including the sale of inbound and outbound tour operators; VP Commercial responsible for the launch of Caribbean Airlines in Trinidad & Tobago over $280m revenue, integrating Tobago Express; Co-founding an award-winning Airline Cargo and Pet Travel company; Launching Cirrus Aviation UK, a private jet venture, partner of Lufthansa. Head UK of Africa Infrastructure Investment Company, operating profitable transport infrastructure projects in sub-Saharan Africa.
Ben holds a BSc Joint Honours in Psychology and Zoology from Bristol University, a postgraduate Diploma in PR from the London School of Public Relations and a Diploma in Company Direction from the Institute of Directors. Ben serves on the Board of start-up and high growth businesses and charities.
Hugh is a barrister who has specialised in aviation regulatory, corporate, commercial and competition law for over thirty years and is recognised as one of the most experienced and highly respected aviation lawyers in the UK. Over this period he has gained extensive experience in private practice as a barrister, as well as heading the Aviation Regulatory and Commercial practices of three international law firms.
He has acted for an extensive number of airlines, airports, regulators, governments, investors, financiers and travel companies. Hugh’s practice is international and he has acted for such clients around the world, including advising governments and regulators in Africa, Asia and elsewhere on the development of national civil aviation policy and regulation. He has advised on a number of airline start-ups, restructurings and strategic initiatives.
As a barrister Hugh has rights of audience in all national courts and tribunals and he has also appeared at hearings before the UK Civil Aviation Authority and the European Commission. Hugh is a trained and experienced mediator and has sat as an arbitrator in aviation-related disputes.
Neale has over 27 years’ experience in working with companies in Australia, Europe and the Caribbean, specialising in business improvement programs across a number of industries. He has significant international experience in turnarounds of underperforming companies, implementing business improvement initiatives, business start-ups, mergers & acquisitions and creating shared service centres.
Neale specialises in leading the people and organisation elements of major business transformations – including downsizing and upsizing, organisation design and redesign, stakeholder management, communications, cultural transformation, union negotiations to enable change and performance management and incentive schemes.
A dynamic and proactive hands-on Vice President with over 25 years of continuous achievement and progression in service excellence and operational efficiency within the airline sector. Joe served as Head of Ground Operations for the launch of SalamAir, setting up the operational processes and playing a key role in the attainment of the AOC. He was VP Network Stations and Acting Head of Ground Services for Qatar Airways, where he played a pivotal role in setting the strategy and achievement for 5 Star on the Ground, he successfully opened 35 new stations and was a key member of the Emergency Committee and of various crises teams.
Joe served as General Manager Heathrow for Virgin Atlantic Airways where he oversaw organisational change, introduced new working practices as part of a new management team that saved the company £10m. He Introduced a coaching culture within Airport Services at LHR and LGW, and successfully managed initial emergency situation during the VS24 crash landing at Heathrow in 1997 and the aftermath of the 2001 September 11 incident.
Joe served as Chair of the Gatwick AOC, working closely with the Airport authority regarding business relations, conformity to procedures, quality management, and airport construction projects.
A career travel industry expert with over 30 years experience, Richard has held senior positions in various Low Cost Airlines and market leading Tour Operators across several continents. Commercial leadership roles in 3 start up airlines has provided Richard with deep extensive functional knowledge and experience. Similarly; conceiving, launching and running one of the UK’s most successful tour operators has provided a broad based understanding of the wider travel industry.
As Chief Commercial Officer at Fastjet plc, Richard had to become adroit at managing multi cultural/faith work forces, in challenging political and infrastructural environments across Africa. The airlines award winning product delivery and social media strategy helped propel fastjet from start up to ‘best African Low Cost airline’ in 3 short years.
During Richards 6 years at Jet2.com he helped lead the airline from start up to a multi-million pound, 40 aircraft airline with 7 operating bases and 40+ destinations across Europe, Africa and the Middle East. As part of the diversification strategy, Richard conceived, launched and ran (as MD) Jet2Holidays. This tour operator is now one of the UK’s largest, with 1.2 million customers in 2016.
As Contracts Manager in easyJet’s first 5 years Richard had unrivalled exposure to every department across this rapidly growing and paradigm shifting LCC.
Richard holds an MBA and CIM diploma, was a PLC board member at Fastjet and advises travel ‘start ups’ on commercial and fund raise strategies.
Ray served as Deputy Director of Sales for British Airways, and as VP Sales for the oneworld airline alliance, from its inception in 1999, both with worldwide responsibility. Ray held a number of senior positions at British Airways including; Director Ground Operations Heathrow responsible for all BA and many third party operated flights, Head of Revenue Management, and Managing Director of Travicom (Galileo predecessor company). He has also worked in BA Cargo in commercial and operational roles, and in New York with commercial responsibilities USA-wide.
Ray’s non-executive board experience includes EB2, a start-up internet booking engine provider, where he was the first appointed NED and oversaw the company’s sale to Sabre.
Ray holds a Masters in Operational Research from Lancaster University and a BSc Mathematics from Sussex University. He is a Fellow of the Royal Aeronautical Society.
Lloyd’s career in aviation began flying ski planes in the Canadian Arctic before joining British Airways in 1973. He became Chief Pilot of British Airways Scotland as part of the Management team transitioning the Airline from “comfortable” Government ownership to Privatisation. The Scottish BA business tripled in size between 1985 and 1990 thanks to the successful implementation of cost cutting initiatives and expanded to establish a Berlin based operation.
Moving to London in 1991 to initiate cost cutting after first Gulf War Lloyd led key negotiations with Trade Unions based on substantial bench marking exercises against competitor businesses. Key successes included a 25% increase in pilot productivity and significant changes to the legacy pension Agreements leading to an increase in Retirement age from 55 to 65.
Lloyd held various posts within the airline before becoming Director of Flight Operations in 2001. During that time he was involved in a number of British Airways associated Companies including the takeover of Dan Air, the purchase of Citi Flyer, the AOC of Airline Management Limited and the establishment of British Mediterranean and Air Astana. Lloyd also served on the Boards of Brymon Airways, British Airways Regional, Citi Express, and Comair, South Africa.
Leaving British Airways in 2008 Lloyd took up Non Exec roles with Oxford Aviation, Loganair, Scotland and Gulf Air, Bahrain in addition to serving as Advisor to a number of start up airlines. Following the sale of Oxford Aviation Academy to CAE Canada in late 2011 Lloyd became Chairman of the Board of Airline Services Limited in April 2012 and Executive Chairman in September 2016.
Ray is a qualified finance professional with more than 25 years of international experience delivering complex business transformation and restructuring assignments. Ray has worked across many industries and geographies gaining a wealth of experience in delivering tangible results through leveraging experienced teams.
Ray has led many large scale transformation and restructuring assignments, including Chief Restructuring Officer roles, for global brands including international airlines (Caribbean and Southern Europe), finance and technology service companies (Central & Western Europe) and specific advisory on numerous other projects. Ray’s specialty lies in his ability to prepare “bankable” business transformation plans, their translation in action and ultimate delivery – remaining accountable throughout the process.
Gillian is a Thought Leader in Service Experience development and Managing Director of TMI UK Limited. Having started her career in the airline industry, first in marketing and then moving into the world of organisational development she now works with a broad range of international clients on developing, engaging and embedding a branded service experience into their organisation.
Over the past few years, she has designed and embedded customer experience propositions for British Airways, John Lewis and the Royal Household amongst others.
Gillian is was also invited to be a special advisor to the London Olympics.
During a career spanning 14 years in aviation, Melinda initially held senior roles in Malev Hungarian Airlines, then became one of the six partners who founded and launched Wizz Air, now the largest low-cost airline in Central and Eastern Europe. Responsible for branding and marketing, she delivered the initially unknown Wizz Air brand into one of the most recognized and profitable low-cost airline brand in Europe.
In 2011 she joined a new leadership team restructuring Air Malta. Melinda lead the rebranding of this national airline, rebuilding the brand, delivering a marketing strategy and creating customer care and loyalty teams. Melinda translated the business plan into an end to end customer journey.
Melinda supports airline branding projects on a consultancy basis. Her business experience in leafing corporate airlines and initiating successful start ups make her a valuable asset for any change project.
Helen is a dedicated, enthusiastic and proactive Head of Cabin Crew with extensive experience across the aviation industry, She served as Head of Cabin Crew for the launch of SalamAir, setting up the department, creating the service standards, recruiting and training over 60 crew based in Oman. Helen has set up new airline bases in challenging environments across the world including Europe, Africa and Asia. She is an experienced SEP and Cabin Safety instructor, covering both theory and practical and has trained international crew for leading airlines.
Helen served as Cabin Base Manager and SEP Instructor responsible for 800 Cabin Crew in Jeddah for Air Atlanta Icelandic operating for Saudi Arabian Airlines. She was selected as Base Manager on Ascension Island, a military contract, operating on the B747 aircraft. She joined the launch of Astraeus at London Gatwick, responsible for the safety and security of passengers on the B737 aircraft, and served as Cabin Crew for Caledonian Airways on the fleet of Tristar L1011, DC10, A320 and B757, as well as operating routes for British Airways on the B777 fleet. Helen has commercial experience including as Account Manager for McGinley Aviation servicing 800 Ryanair pilots, as well as in retail management.
Matina brings over 30 years of extensive experience in managing and implementing complex initiatives, with strong emphasis on IT transformation, planning, project, process management and organisational change. Matina has balanced the strategic needs of the business with a solid understanding of the customer and the delivery of bottom line impact and results. She has worked for large international corporations such as Virgin, Hewlett Packard, Canadian Pacific Railway, TransCanada Pipelines, Esso Petroleum, Munich Reinsurance and Siemens.
Matina served as CIO of Air Malta, developing and implementing a new IT strategy, ensuring a robust technology foundation for the company moving forward, she was also a key driver in the company’s digital transformation. As launch program manager of the Transatlantic Secure Collaboration Program she brought program management discipline and cultural understanding to the venture spanning 5 countries and 9 government and commercial organisations in the Aerospace and Defense industry.
Matina holds an MBA in Business & IT Strategy and a BSc in Applied Mathematics and Computer Sciences. She is fluent in English and German and has strong knowledge of Spanish, Italian and French. She has a special ability at understanding different cultures having extensive work experience in Canada, USA, Germany and Malta.
A unique blend of international commercial business, Government and non-executive experience across UK, Europe, USA and Australasia. Roger’s non-executive director experience includes: NED of US Airways, Qantas Airways, Iberia Airways, Chairman of Deutsche BA, of City Flyer, NED of Opodo, of GO (BA’s low cost airline), Chairman of Trustees BA Pension Schemes, NED and Chairman of OpenSkies (BA’s low cost long haul airline), NED of AJW-Aviation and Monarch Airlines. Roger was actively involved in the privatisation and subsequent IPO of Iberia and Qantas.
Roger’s international commercial business experience derives from 24 years with British Airways in a variety of roles including: EVP North America, responsible for 2000 employees and £2bn revenue, Director of Strategy, Director of International Business and Alliances, Director responsible for all M & A activity, Director responsible for the creation and development of the oneworld alliance, and as Lead negotiator of BA/Iberia merger.
Roger’s experience of Government derives from 22 years in the UK Civil Service including; 4 years working in Geneva with responsibility for international trade negotiations and 4 years in the British Embassy in Washington responsible for shipping, aviation and aerospace. Roger holds an MA Honours in Economics from Queens College, Cambridge University.
Simon Read is a career investment banker, working for 16 years with Dresdner Kleinwort Wasserstein before co-founding advisory boutique, Otus & Co, in 2002. He specialises in the hospitality, travel and transport sectors. He has advised on several of the major transactions in air transport, notably the sale of British Midland to Lufthansa, the privatisations of Finnair, SAA and LOT Polish Airlines, and the restructurings of BAe and Airbus. Simon has degrees from Oxford and London universities and qualified as a Chartered Accountant with PWC.
With over 20 years’ experience within airlines and 20 subsequent years of advising airlines, Phil and the team specialise in answering complex questions in relations to transactions, costs optimisation, market analysis and transitions. Phil also advises on restructuring and disputes assignments and acts as an expert witness to the High Court. He is a regular contributor at aviation conferences as a prominent industry authority.
His career began with British Airways as an Air Transport Engineer and he subsequently held positions in several airlines before qualifying as a Senior Appraiser in 2002.
Phil is the current Chairman of the ISTAT International Appraisers’ Program.
John has held senior positions with a number of airlines including British Caledonian, British Airways, KLMuk and Buzz. He was instrumental in the decision by KLM to establish the low cost operator Buzz and in its selection of new routes. John’s 33 years of experience have exposed him to the business models of regional, global, legacy and low cost carriers. He has worked with a number of airlines and airports, as well as clients from other sectors whose businesses require insight on and advice concerning their interface with the air transport sector.
John is often called upon as a specialist by media organisations including the BBC, CNN, Reuters, Sky, Al Jazeera, ABC Australia and business specialists Bloomberg and CNBC. John contributes to the Financial Times, Wall Street Journal/Dow Jones Newswires, Business Week, The Daily Telegraph, The Guardian, Gulf News, USA Today and the Chicago Tribune on aviation matters.
John is a graduate of the University of York.
After building his reputation working for a number of leading financial institutions and spending some 20 years as a top-rated analyst in the City of London, Chris established himself as an iaviation analyst and advisor. He has served as special advisor on aviation policy issues to the UK Government, to Parliamentary Committees and to the Civil Aviation Authority; he has advised a number of airlines, as well as major airframe manufacturers and aircraft lessors on strategic development issues.
Chris has carried out assignments involving business plan assessments for major carriers on behalf of banks and investors; in-depth reviews of prospects for European airline consolidation; evaluations of major international airlines on behalf of potential investors; and strategic reviews of airlines undergoing structural change. He works at senior management and Board level. He is a member of the European Advisory Panel of All Nippon Airways and has been appointed a member of the “Vison 2050” Group established by the Director General of IATA to consider the future of the airline industry
Chris is a senior visiting fellow at the University of Surrey, and regularly lectures at the London School of Economics and Oxford University. He is also a judge on key Industry panels.